Privacy & Cookie Policies
Data Privacy Statement (v1.1 May 2018)
The European Data Protection Regulation (GDPR) came into force on May 25th, 2018 in all member states to harmonize data privacy laws across Europe.
This Regulation applies to the processing of personal data. Personal data means any information relating to a natural person; these include name, address, telephone number, date of birth and bank details.
Companies which process personal data are responsible for complying with the requirements of GDPR. They are the “controllers” within the meaning of article 4 (7) of GDPR.
Processing means any operation which is performed on personal data such as collection, recording, organisation, storage, adaptation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Your use of this web site signifies your consent to us collecting and using personal information about you as specified below in accordance with this Policy. Should we choose to change our Policy for any reason, the changes will be posted here, so that you are always kept informed of how we collect and use your personal information, and when we may disclose it. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
We may provide aggregate statistics about our sales, customers, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you.
What types of communications can you expect to receive from us?
By submitting your email address, you are consenting to receive the particular piece of information you requested, as we as allowing us to send you appropriate and useful communications. This includes, but is not limited to, newsletters, product or company news, promotional offers, invitations to events and webinars and links to our latest assets (infographics, brochures, videos etc…). You can unsubscribe from these communications at any time by clicking the unsubscribe link in any email you receive from us. The link is permanently located in the footer of our website and email communications.
A cookie is a small data file that Web sites often store on your computer’s hard drive when you visit their sites. A cookie may contain information (such as a unique user ID), that is used to track the pages of the sites you’ve visited.
We use the following cookies:
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to submit and form, login, add an item to your shopping basket or interact with the site by doing something that goes beyond clicking on simple links.
The allow us to recognise and count the number of visitors and to see how visitors navigate around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences. These cookies also record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website, the advertising displayed on it and communications sent more relevant to your interests. If you have not saved your information with or ordered from us, we may monitor and maintain information about your use of our web site in a manner that does not identify you. In either case, this information helps us serve you better by improving our site design, as well as our products, services, contests, and promotions.
If you’re not happy with this, we won’t set these cookies, but some nice features of the site may be unavailable as a result. By using your browser controls, you are always in control of the cookies we store and access on your computer. You can read more about how to disable cookies in the Help menu of your browser. More information on how to control cookies and limit personal data processing can be found at: www.youronlinechoices.com/uk/five-top-tips. If you turn off cookies, though, you will not be able to use our online shop. Nor will we be able to recognize you as a known, signed up user to allow you access to your account information.
By continuing to use this site, you are accepting our use of these cookies that make advertising and communications more relevant to you and your interests and further help us to improve our site.
How we use collected information
Bio-Medical Laboratory Supplies Ltd may collect and use Users personal information for the following purposes:
- – To improve customer service information, you provide helps us respond to your customer service requests and support needs more efficiently.
- – To improve our site, we may use feedback you provide to improve our products and services.
- – To send periodic emails we may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Rights of the data subject
We would like to inform you that you have the right to:
- request information about which of your personal data we process (Art 15 GDPR);
- correct your personal data (Art 16 GDPR);
- delete your personal data, as long as our legitimate interests do not outweigh (Art 17 GDPR);
- restrict the processing of your personal data (Art 18 GDPR);
- object to the data processing (Art 21 GDPR);
- receive your personal data in a structured, commonly used and machine-readable format (Art 20 GDPR).
If you believe that the processing of your data violates data protection law, or your data protection rights have otherwise been violated in any way, you can complain to the supervisory authority (right of appeal to a supervisory authority – Art 77 GDPR). In the UK this is the Information Commissioner’s Office.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Bio-Medical Laboratory Supplies Ltd
Unit 10C Maybrook Business Park
Minworth B76 1AL
0800 160 1947
This document was last updated on April 19, 2018